Welcome to Customer Care for John Wieland Homes and Neighborhoods. Our Customer Care site is a great resource that you can use to access warranty information, get tips on caring for your home, submit a service request, access emergency contact information and more. We are confident of the enduring quality and value of your home. We back that confidence with the most comprehensive warranty in the industry. In the event that you need warranty service, we are committed to responding to your needs quickly, professionally, and courteously.